Meet Cindy Lynch

Cindy knows that every leader wants to lead a winning team, and every employee wants to be part of one. Teams that click win!

About Cindy

Cindy Lynch is a founding partner of Six20 Partners, a Predictive Index consulting practitioner with over 16 years of experience helping leaders get the best out of their people.

She didn’t start as a consultant; she started as a leader, responsible for results and people, without much guidance on how to do either well. Like most managers, she had to figure it out as she went. That experience drives her work today, and in 2019, she developed her Smart Leader program for newly promoted managers or managers who have never received formal training. While the environment and conditions change, the fundamentals of leadership remain the same.

Cindy understands what leaders are up against: unclear expectations, inconsistent management, and the pressure to deliver without a clear playbook. She also knows what they want: to feel confident in their decisions, to be consistent in how they lead, and to be supported by a team that performs.

Her approach is direct and practical. No theory. No fluff. SmartLeader starts by helping leaders get clear on what kind of leader they want to be and the impact they want to have, something most have never taken the time to define. From there, they develop their tools, skills, and confidence to become the leaders they’ve always wanted to be.

What You Can Expect When Partnering with Me:

Clear Expectations
You will always know what I am responsible for, what is expected of you, what will be delivered, and when. I prioritize transparency, avoid overpromising, and focus on delivering beyond expectations.

Defined Measures of Success
We establish clear benchmarks upfront so you can confidently evaluate the impact and value of the work.

Direct and Honest Communication
No jargon or consultant language. I communicate clearly, ask the hard questions, and address challenges head-on.

Efficiency and Respect for Your Time
Work is approached with urgency and purpose, maximizing impact without unnecessary complexity or delay.

Results Over Revenue
The focus is always on delivering meaningful outcomes and going the extra mile to ensure success.

A Commitment to Exceed Expectations
The goal is not just satisfaction, but to deliver an experience you would consider one of the best investments in your people.

Create long-term success and fulfillment by:

• Increasing managers’ skills and confidence to create happier teams that are more engaged and productive

• Helping organizations implement a hiring and succession planning process that is easy, fair, and objective

• Reducing complaints, operational issues, and workplace incidents that slow organizations down

• Building sales teams that consistently outperform the competition