“I have a new employee who previously I would have quickly fired despite having some great skills, now I know how to manage her to reveal her strengths and how to interact with her. It’s tough because we are so similar in style, but now I know what to do.”

“Our HQ group came and the participants presented what they learned in this class. HQ was so impressed that we found a local source that could deliver world class leadership training without leaving home.”

“The biggest improvement for my participant is the way he is interacting with subordinates, responding and adapting to challenges trying new and innovative methods to be effective.”

“This class has given me the confidence to look at different points of view to handle any leadership situation.”

“It has shown me steps and real work scenarios to deal with challenges. I feel much more confident knowing how to deal with situations.”

“I can apply coaching, communication and motivation to my every-day lifestyle, not just in the work-place. We all have a purpose”

“The workshop on delegating was the most impactful just because it is so hard. We all know we need to do it, but having a step-by-step process makes it easier.”

“Validating what people heard and understood by asking, “What did you hear me say?” Being crystal clear with Expectations is the easiest way to get what you want. It prevents disappointment, frustration and hurt feelings.”

“As a result of this class, I have changed m”y mindset about leading from accepting where people are to measuring success by my ability to affect change in underperforming employees.”